What is the exchange process if an item is the wrong size?Updated 2 months ago
If you need to exchange an item for a different size, please inform us, and we will check our stock for availability. We will reserve the new size for you and send you an exchange shipping invoice. Once you have paid the invoice, we will send you the exchange item. You must send the original item back to us via tracked shipping and include your name and order number in the package. Note that we are unable to cover return shipping costs, and it's essential to mark the parcel as a 'return' to avoid customs fees.